People Counting & CCTV Installation Across 28 UK Retail Stores

NGMS installed people-counting cameras and security cameras across 28 UK retail stores in 11 days, finishing four days ahead of the planned 15-day rollout and before the Christmas trading peak.

28/28

Stores Completed

Three parallel crews delivered a standardized install, test and sign-off process across multiple UK cities.

11 Days

Actual delivery time
UK retail stores
0
Actual project duration
0 days
Faster than plan
0 %
Days saved
0 days

Client sector

Multi-site retail chain

Location

28 stores across the United Kingdom

Equipment per store

1 people counter + 2–3 CCTV cameras

Field team

3 lead technicians + 3 helpers

Planned duration

15 days

Actual duration

11 days

Client sector

Multi-site retail chain

Footfall analytics and stronger security across every location.

A UK retail chain needed footfall analytics and stronger in-store security across 28 stores, with every installation finished before the Christmas retail season began.

The client operates a network of retail stores spread across several UK cities. Footfall data from people counting cameras shows how many shoppers enter each store. Store managers use that data to plan staffing, measure conversion rates, and compare branch performance. Security cameras add CCTV coverage that deters shoplifting and records evidence for loss prevention teams. Christmas is the busiest trading window of the retail year, so the client required every system to be live before peak footfall arrived.

28 locations. One fixed deadline.

The rollout combined a lean six-person field team, constant inter-city travel and live retail environments with zero tolerance for missed deadlines.

Tight Timeline

28 stores had to be completed within a 15-day window.

Live Trading

Work had to avoid disruption to entrances, tills and customer areas.

Multi-City Travel

Store locations across different cities made route efficiency critical.

Consistent Quality

Every site needed the same counting accuracy and CCTV coverage standard.

A repeatable installation standard for every store.

Each site followed the same installation, configuration, validation and handover process.

Camera Installation

Mounting and positioning of people-counting and security cameras.

Cabling & Network

Cable routing and termination to network and recording equipment.

Configuration

Counting lines, camera angles and image settings configured on-site.

Testing & Sign-off

Count accuracy and CCTV image quality validated before handover.

Designed around speed, repeatability and control.

NGMS used route optimization, three parallel crews and a fixed install-test-sign-off routine to keep speed and quality aligned.

01 · Rollout Planning

Stores grouped by city and region to reduce travel time.

02 · Parallel Crews

Three two-person crews worked simultaneously.

03 · Store Coordination

Installation slots agreed in advance around trading hours.

04 · Standardized Install

Every crew followed the same positioning and cabling method.

05 · On-Site Validation

Each site was tested and signed off before the team moved on.
Rollout completed on Day 11
11 of 15 planned days 73%
4 DAYS SAVED · ABOUT 27% FASTER

Delivered ahead of schedule.

All 28 stores went live in 11 days, giving the client footfall data and CCTV coverage before the Christmas peak while reducing field days and associated travel costs.

Measure
Planned
Delivered
Stores completed
28
28 ✓
Project duration
15 days
11 days
Average stores per day
1.9
2.5
Days saved
—
4 days
Christmas deadline
Required
Achieved ahead of deadline

28 stores. 11 days. Every site validated.

Days saved
0
Stores/day
0 .
Sites completed
0 /28

More than an installation.

Better Footfall Visibility

Store teams gained people-counting data to support staffing, conversion analysis and branch comparisons.

Stronger Store Security

CCTV improved surveillance coverage for loss prevention and evidence capture.

Ready Before Peak Season

Every system was live before the Christmas trading period began.

Frequently Asked Questions

Yes. Installation slots are agreed with store managers in advance, and work is planned around entrances and tills to avoid disruption to customers.
Most small- to mid-size retail stores need two to three security cameras plus one people-counting camera at the main entrance. The final number depends on floor area, entry points and high-risk zones such as tills and stockrooms.
Yes, when stores are grouped by region and installed by parallel crews. This method allowed 28 UK stores to be completed four days ahead of schedule.

Planning a multi-site technology rollout?

NGMS can build a site-by-site rollout plan covering people counting, CCTV installation, testing and handover across every location.