On-site Smart Hands engineers worked directly with remote engineering teams across live colocation environments.
Client sector
Countries
Regions
Equipment
Service model
Work windows
Production disruption
An enterprise client needed physical capacity expansion inside client-owned colocation cabinets across seven countries, while its engineering teams handled configuration remotely from different time zones.
NGMS acted as the on-site Smart Hands team in each location, carrying out rack-and-stack, structured cabling, hardware handling, connectivity checks and physical verification inside live production environments.
Work had to be scheduled across colocation facilities in Europe and Asia.
Expansion took place inside cabinets already carrying production services.
On-site engineers worked live with remote teams operating across different time zones.
Labelling, cabling and deployment quality had to remain consistent in every country.
Check rack space, power capacity and existing cabling before installation.
Install servers, switches, firewalls and storage to defined rack plans.
Complete port-level cabling, mapping and consistent labelling.
Confirm power, link status and connectivity before remote commissioning.
All colocation locations completed their infrastructure expansion inside approved maintenance windows, with consistent cabling and labelling standards and no delay to remote commissioning.
Verified physical installations allowed remote engineers to move straight into configuration and activation.
All work was completed inside approved windows without disruption to live services.
One cabling and labelling standard created consistent physical infrastructure at every site.
